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Frequently Asked Questions

I don’t live in Willowsford. May I still participate in the CSA and shop at the Farm Stand?

Yes! The farm is open to all.

Is the vegetable CSA right for our family?

Do you want to ensure a share of fresh, local, delicious food from the farm? Do you like to cook or want to learn to cook more creatively? Are you adventurous, do you like to try new things?

Yes? Try CSA. Sign up here.

Do you eat out often or not like to cook?Are you away on vacation for many weeks during the season?Do you like to eat just a few kinds of vegetables, like corn and tomatoes?

Yes? Sign up for the Farm Stand Debit program. Then visit our Farm Stand each week and shop a la carte.

What about Egg, Flower, Milk and Chicken Shares?

As with vegetables, the CSA program helps us plan our production for the year, and though we are growing there are limits to our production capacity. Ordering shares of these items ensures their availability throughout the season, particularly eggs and chicken. CSA registration helps us plan production in a given year--we raise enough laying hens, for example, to provide eggs to CSA members, and sell through the Farm Stand in times of abundance. 

What size box should I get?

8-12 items can be a lot of food! But it's very hard to say just how many people that feeds, that depends on how big your household is, much you cook (how much you cook, not how much you'd like to cook!) and how much you use vegetables in your cooking. If you are an occasional cook or have a small household, we recommend sharing a "large share" with a friend or neighbor*, or starting with a "small share". We offer two size shares: Large (our standard box) and Small (4-6 items).

Try this quick survey if you're not sure what to order. Add up the numerical value of your answers when you've finished. Don't take the numbers as gospel, these are just general guidelines:

  • How many people are in your household?
  • How many nights a week do you cook?
  • How many vegetarians in the house?
  • How many of you hate vegetables (these are negative numbers)?

If you score 1-3: buy the Farm Stand Debit and come by the Farm Stand each week.

If you score 4-9: try sharing a Large share with a friend or neighbor,* or buy a Small share.

If you score 10 or more: buy a full vegetable share

*You are responsible for dividing shares for yourselves - the farm does not do this for you. Some share members divide their vegetables each week and others alternate weeks picking up the full box. Our vegetables are harvested fresh and with proper storage can last far longer than store-bought veggies.

May I split a share with friends?

Yes, this is a great way to do CSA. We are not responsible for splitting or dividing your shares, but we encourage you to split if a full share is more than you are prepared to eat (see above). Some partners divide their share each week, while others alternate weeks to pick up a whole share. Let us know who you are sharing with when you sign up so we can communicate with all of you. One party will have to make payment through the online registration system. Let us know who you are sharing with when you sign up so we can communicate with all of you.

What is “bi-weekly” delivery frequency?

Delivery of a full share every other week. This is another way to get less than the large weekly share. A full, biweekly share allows you to receive a greater diversity of produce over a longer period of time. Many of our vegetables store much longer than commercial produce from the supermarket.

Can I choose what I get in my share?

Not in the traditional CSA model. We choose what goes into a share each week based on what is ripe and ready to harvest. Enjoy the adventure! If you wish to choose your items, our produce is also available at our Farm Stand and via the  Farm Stand Debit program.

What is Farm Stand Debit?

Farm Stand Debit is a new way to participate in Community Supported Agriculture, flexible for you to use on any item at the farm Stand, any day we are open. Joining before April 1, you receive a savings of 10-15% at the register. Every time you make a purchase, we will deduct the amount from your card. This is a nice complement to a CSA share, but also great for those who prefer to choose your vegetables or who go away several weeks through the season. You do not need to be a CSA member to participate in the program.

Farm Stand Debit cards can be used at the Farm Stand to purchase almost everything we sell: our veggies, eggs, and meat; prepared foods from our kitchen; ice cream and many other items. In exchange, you purchase your Farm Stand Debit card in advance. The Farm Stand Debit program lets you choose from our locally grown fruits and vegetables. Your investment helps us with, literally, seed money. Purchases before April 1, 2017 and receive a discount of 10-15% with your card. 

Farm Stand Debit cards are purchased in increments of $100 all season long through our website. Farm Stand Debit cards purchased between January 1 and April 1, 2017 receive the 10-15% discount and will be mailed to you the first week in April. Debit cards can also be purchased after April 1, 2017 and may be picked up at the farm stand, or mailed upon request.

What if I miss my pick-up?

Failure to pick up a share with our advanced, written communication will result in a forfeited share. At our farm, forfeited shares are donated to the local food bank after each pick-up window closes. A written request to retrieve a missed share at a later date may be granted, but there is a $5.00 convenience fee.

If I know I am going to miss a pick-up, what are my options? Can I pick-up at the farm or on another pick-up day?

As stated in our Member Agreement, shares are non-refundable. If you expect to miss a pick-up, we recommend sending a friend or neighbor to pick up on your behalf. You can also change your pick-up day or location in a given share-week, using the CSA account you create when you sign up.

We cannot double up vegetable or flower shares to accommodate a missed pick-up nor interrupt farm operations outside of normal market and pick-up hours throughout the season. Special considerations may be made for holding milk, egg, or chicken shares with written notice seven business days in advance.

What to do if you are going out of town.

We have anew feature online that allows you to place a hold on your share or to switch pick-up days. If you will be away and do not have someone to pick up for you, placing a Hold on your share tells us not to pack a share for you. We will keep your veggies in the cooler and donate them to Loudoun Interfaith Food Bank. They are always very appreciative of fresh veggies and we enjoy getting our veggies to those who might not otherwise eat them.

If you would like to change your pick-up day during a CSA week, you can do this too. We know things come up and can make a box for you on Wednesday, say, if you can't make your Saturday pick-up. We do ask you to use his only in a pinch! We spread our shares evenly through the week to match how our crops mature, and this allows us to give you produce as fresh as possible. Please make these changes no later than Monday 7 a.m. the week of the change. To make the changes, go to your Member Dashboard, then:

Select one of your subscriptions (you will need to do this for each one: veggie, eggs, milk, etc.)

Click on the calendar day you want to change / At the bottom of the page, click Hold or Reschedule Single Delivery. 

You'll need to do this for each subscription. 

Can I change my pick-up location?

For the season--We do our best to accommodate a permanent change request and usually can do so, but we do not guarantee and cannot be obligated to through the CSA membership agreement. Changes depend on room in our delivery vehicles or at the pick-up site.

We ask that you keep your pick-up DAYS during the season--because we harvest fresh for each CSA day, shares are spread over the week to balance crop production. Crops like beans, melons, and tomatoes won't produce more on Wednesdays than on Saturdays! This year we've split the season up, with the Fall season beginning right around the beginning of the new year, when schedules commonly change.

We want you eating our veggies regardless of how your schedule changes--get in touch with us and we will do our best to accommodate you.

One-time--You can, meanwhile, make a change on occasion for a given share-week. Using the account you create when you sign up, you can change a day (say, Tuesday to Saturday, Saturday to Wednesday) or a location (say, the farm Stand instead of the Boat House.) This is a one-time change.

Can I get a refund if I cancel?

No, joining the CSA secures your spot for the entire growing season. One of the many reasons we like CSA is that it allows us to dedicate our time to caring for crops during the season, rather than finding new members to eat what we've planted in the heat of the season.

Can I purchase other items at the farm stand when I pick up my CSA share?

Yes, of course! Learn more about items you can get at our Farm Stand snd through our online store.

Are CSA members able to pick their own produce at the farm?

No, we do all the picking. There are pick-your-own beds of herbs and flowers in he Farm Garden. If you are interested in getting down to work, contact us about volunteering or doing a work-trade.

May I visit the farm?

Yes, please do. Bring friends and family too! See the Get Involved page to learn more. 

I'm interested in volunteering. Where do I sign up?

The farm hosts monthly volunteer hours, May-October. Up-to-date times and locations on our events calendar, visit and register here. We also have several volunteer positions open. Read about them on our Work with Us page. Please e-mail ddramby@willowsfordfarm.com to request a Volunteer Application.

How does the pick-your-own portion of the Farm Garden work?

The garden beds are open for picking when the Farm Stand is open. Flowers, fruit and vegetables and herbs, as available, may be picked and clipped for a small fee. Prices vary per item and are listed at the edge of each bed. Ask at the farm Stand for what beds are open each week.

Do you sell raw milk?

No, it is illegal for us to sell raw milk in the Virginia Commonwealth. Raw milk is available only through cow-share programs, there is a small number of these serving the state. We sell minimally pasteurized milk from Trickling Springs Creamery. Trickling Springs Creamery milk tastes great and all cows are grass-fed and pasture-raised.  We know and admire several of their dairymen. In addition to common types of milk, TSC also sells an unhomogenized whole milk, their Creamline product. 

What do I do with all these veggies?

Check out past issues of the newsletter, and our recipe and All About pages! 

What happens to the leftover food from the Farm Stand?

We donate food every week to Loudoun Interfaith Relief or the Dulles South Food Pantry.

Is the Farm and the CSA open to the public?

Yes, we are. We have a broad customer base and appreciate everyone who thinks our food is good and chooses to purchase from us. We are truly honored to feed any and all of you who trust us to grow food for you. We love you all.

Wiilowsford is a grand experiment in neighborhood, food production, recreation and conservation, and it is an ambitious and unprecedented goal for the farm to be supported entirely by the Willowsford community--if this were to happen, wow! That will give new meaning to the idea of Community Supported Agriculture, and maybe to the idea of Agriculture Supported Community. Let's do it!

In the meantime, we are a fairly large farm and it is our responsibility to operate a viable farm business to keep these 300-acres of open space productive and self-sustaining. If we come to that bridge, we will surely find a way to provide for everyone. 

Do we pay for the farm with our HOA fees?

No. The Farm is an enterprise of the Willowsford Conservancy, and independent 501(c)  organization that manages over 2,000-acres of open space at Willowsford. The Farm is intended to be a viable farm operation, supporting itself through sales on- and off- the farm.

What to do if you are going out of town.

We have anew feature online that allows you to place a hold on your share or to switch pick-up days. If you will be away and do not have someone to pick up for you, placing a Hold on your share tells us not to pack a share for you. We will keep your veggies in the cooler and donate them to Loudoun Interfaith Food Bank. They are always very appreciative of fresh veggies and we enjoy getting our veggies to those who might not otherwise eat them.

If you would like to change your pick-up day during a CSA week, you can do this too. We know things come up and can make a box for you on Wednesday, say, if you can't make your Saturday pick-up. We do ask you to use his only in a pinch! We spread our shares evenly through the week to match how our crops mature, and this allows us to give you produce as fresh as possible. Please make these changes no later than Monday 7 a.m. the week of the change. To make the changes, go to your Member Dashboard, then:

Select one of your subscriptions (you will need to do this for each one: veggie, eggs, milk, etc.)

Click on the calendar day you want to change / At the bottom of the page, click Hold or Reschedule Single Delivery.

You'll need to do this for each subscription.